1. Protection of Personal Information
We recognize the importance of an individual’s right to protect personally identifiable information and this Policy sets out the privacy policies and practices with respect to how thereturn.ca (“Sarena Miller”) may collect personal information. It also describes how Sarena Miller maintains, uses, and discloses personal information. Rest assured, Sarena Miller does not collect, use or disclose your personal information without your consent except where required or allowed by law.
2. What Information Do We Collect
Sarena Miller requests certain information from you if you elect to register as a user of this site and if you register for a service offered (“Registration Information”). Registration Information includes your full name, email address and postal code.
At times, we may ask you to provide us with general information (“User Information”) about you to assist us in meeting your various needs or to better understand the requirements, profiles and experience of our site visitors. This information includes information that is collected if you choose to participate in a survey, if you ask to be kept updated about new developments or services offered by Sarena Miller, or if you contact Sarena Miller.
You can visit this site without telling us who you are and without providing Sarena Miller with any information about yourself. However, certain anonymous information (“Anonymous Information”) may be collected by us automatically. Our Web server may collect the IP address and the name of the Internet service provider (“ISP”) associated with the computer from which you accessed this site, the type and version of Web browser and operating system that you are using, and the address of the Web site that you visited prior to this site. If your Web browser is configured to accept cookies, we may place either temporary cookies (only until you exit your current browser window) or permanent cookies (until you manually disable or delete the cookie using your browser software) on your computer. A “cookie” is a small piece of information that our Web server automatically sends to your browser for storage on your computer, which then permits our Web server to recall information about your preferences as a part of the Anonymous Information. Please note that portions of this site will not function if you do not accept cookies.
We do not knowingly solicit information from children and we do not knowingly market our services to minors.
3. Use of Information by Sarena Miller
Registration Information: Registration Information is collected primarily for the purpose of identifying you as a user of this site. If you apply for an on line workshop we do collect certain personal information as identified in the application process for this workshop
User Information: User Information, which generally includes the Registration Information, is used primarily to update you on the site and by email regarding new site developments and information about our services to answer your questions and to provide you with services that you have requested.
User Information may also be used to determine appropriate new features, content or services for this site.
Anonymous Information: Anonymous Information is used primarily by us to measure the number of visits, average time spent, page views, and other statistics about visitors to this site. We may also use this data to monitor site performance for systems administration purposes, to make this site easier and more convenient to use, for law enforcement purposes.
If cookies are enabled for your Internet browser, then they are used to help us measure the number of visits, average time spent, page views, and other statistics relating to your use of this site. If you are performing a search on our site, then a cookie is used to carry the search request data from the request page to the results page. This cookie, by itself, does not tell us your email address or who you are.
Communication with thereturn.ca: If you contact us, we may keep a record of the correspondence but we do not make any use of the email address or other contact information, other than to respond to the communication.
4. Retention of Information
We maintain record retention practices and policies which apply to personal information that is no longer necessary or relevant for the identified purposes, or that is no longer required or permitted by law to be retained.
All personal information destroyed or erased from our records is done so securely with due regard to the sensitivity of the information.
5. Your Consent
We do not collect, use or disclose your personal information without your consent except where required or permitted by law. We may, for example, collect, use or disclose personal information without your knowledge or consent in the case of an emergency where the life, health or security of an individual is threatened.
We may also disclose personal information without knowledge or consent to a lawyer or other advisor representing Sarena Miller, to collect a debt, to comply with a subpoena, warrant or other court order or rules, is required for the investigation or enforcement of laws, or as may otherwise be required or authorized by law. Where a request for personal information is made by an organization claiming lawful authority for the request, Sarena Miller will take reasonable steps to ensure that the requesting party properly identifies its legal authority.
We will generally obtain your consent electronically on our site. However, it may also be obtained in writing or verbally. In determining the appropriate form of consent, we will consider the sensitivity of and reasonable expectations regarding the personal information.
You may withdraw your consent to the continued collection, use or disclosure of your personal information by Sarena Miller at any time by sending an email to social@thereturn (dot) ca, but such a request would be subject to legal or contractual restrictions. We would also require reasonable advance notice to effect any requested changes.
6. Disclosure of Information
We will not sell, trade, rent or license personal information that you provide to us.
Business Betterment uses third party service providers to process certain data, including credit card transactions if clients or others have subscribed for access to paid services such as the paid workshops. Third party service providers are required to comply with privacy laws and principles comparable to ours. All credit card transactions are completed using secure electronic encryption. Credit card data may be transmitted to third party data processing companies or servers located in Canada or the United States and are subject to Canadian or United States laws regarding disclosure.
7. Access and Accuracy and Update of Personal Information
We will take reasonable steps to ensure that your personal information is as accurate, complete and up-to-date as is appropriate for its purposes and to minimize the possibility that inappropriate information may be used to make a decision about you
If you decide at any time that you do not want to receive any updates to which you have subscribed, you may contact us at social@thereturn (dot) ca.
Upon request made in writing, Sarena Miller will inform you of the existence, use and disclosure of your personal information, at minimal or no cost to you, in accordance with processes and procedures that we have put in place for such requests. If you are unsure whether we have a record containing your personal information and would like to confirm what personal information we have, please send an email to social@thereturn (dot) ca with your request, identifying all email addresses which you may have given us. If there is a cost involved at all, we will inform you at that time.
Sarena Miller will respond to all requests for access within 30 days or as otherwise required or permitted by law.
In some circumstances, we may not be able to provide access to all of the personal information that we hold about you. We may not provide access to information if doing so would likely reveal personal information about a third party, could be expected to threaten the life or security of an individual, reveal confidential commercial information, if the information is protected by a legally recognized privilege, if it was created as part of a settlement or dispute resolution process, or if it was collected in relation to the investigation of a breach of an agreement or a contravention of law. Sarena Miller will provide reasons to you if it refuses an access request.
You may be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
E-mails you send to us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes confidential information, such as a credit card number, it may be preferable to provide it in person or via the telephone instead.
10. Co-Branded and Other Associated sites
Sarena Miller has partnered with reputable third parties to offer our customers a variety of services. Many of these services also require registration to make them function properly. You can recognize most of these sites if you see both organizations’ names on the Web page. Unless otherwise indicated at the registration page, Sarena Miller does not provide your Registration Information to its third party partners. Although we only work with reputable third parties, our third party partners may have different privacy policies and practices than Sarena Miller.
This site may contain links to other sites, including those of our business partners, vendors and advertisers. While we try to link only to sites that share our high standards and respect for privacy, please understand that we are not responsible for the content of, or the privacy practices employed by, other sites.
11. Contact Us
Please direct any questions about our privacy policies and procedures, any requests for access to our records of your personal information and any other privacy related concerns or complaints to social@thereturn (dot) ca. All privacy related complaints will be acknowledged, recorded, investigated and responded to in accordance with applicable law.
You can contact us by e-mail at social@thereturn (dot) ca
12. Governing Law
This agreement will be governed by and construed by the laws of the Province of Quebec, Canada and the parties hereby irrevocably submit and attorn to the jurisdiction of the Courts of the district of Montreal, Province of Quebec